1. Introduction

Welcome to Tswanabiz. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you use our platform.

2. Information We Collect

  • Personal Information: Name, email, phone number, and business details provided during registration.
  • Transactional Data: Records of interactions, purchases, and payments.
  • Usage Data: IP address, device type, browser information, and site activity.

3. How We Use Your Information

  • To provide and improve our services.
  • To process transactions and manage accounts.
  • To communicate with users about updates, promotions, and support.
  • To enhance security and prevent fraud.

4. Sharing Your Information

  • We do not sell or rent personal data.
  • We may share information with trusted third-party service providers to facilitate payments and support services.
  • Legal obligations may require us to disclose data to comply with laws and regulations.

5. Data Security

We implement security measures to protect your data from unauthorized access, misuse, and loss. However, no method of transmission is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience, analyze site traffic, and personalize content. Users can adjust cookie settings in their browser.

7. User Rights

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request a copy of the data we hold about you.

8. Retention of Data

We retain user data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our platform constitutes acceptance of any changes.

10. Contact Us

For questions or concerns about this policy, please contact us at admin@tswanabiz.co.bw.